Equip yourself with strategies to identify, assess, and manage conflicts of interest effectively, ensuring client trust and upholding professional integrity.
Encountering conflicts of interest or duty is an expected experience within financial advice, but appropriate management is a critical part of ethical practice. In this session, we will define the concept of conflict and explore its two types – manageable and unmanageable conflicts that should be avoided, as applied to Standard 3 of the Code of Ethics.
Join Phil Davies as he discusses ways to identify and differentiate between the two types, examines the consequences of not managing conflicts effectively, and provides various management strategies for effective ethical practice.
By attending this session, you will:
Gain a broad understanding of the practicalities around Standard 3 of the Financial Planners and Advisers Code of Ethics 2019, including the regulatory context, the tools for identifying conflicts, types of conflicts that can arise, the approach taken within the professions, manageable vs unmanageable conflicts, and conflict management strategies.
Develop a lexicon for raising ethical questions arising from conflicts and underlining the importance of exercising professional judgement in relation to these.
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Australia's Leading Professional Association for the Financial Advice Profession
The Financial Advice Association of Australia (FAAA) is the leading body representing financial planning and financial advice professionals in the Southern Hemisphere. We deliver high-quality learning experiences designed to drive real-world-results for professionals. With thousands of professionals benefiting from our Continuing Professional Development (CPD, PD, CPE, CE) webinars, we’ve helped lawyers, accountants, financial planners, financial advisers, solicitors, fund managers, financial coaches, government officials, insurance and mortgage brokers and many more professionals enhance their skills, stay informed, remain compliant and advance in their careers. We bridge the gap between theory and practice, offering content curated by industry experts to equip you with practical knowledge in high-demand areas. Investing in the FAAA’s professional development content means choosing quality, convenience and credibility. We delve into current issues often with live case studies presented by professionals who walk the talk. Our webinars are not only informative but also practical, providing you with actionable insights that you can apply in your daily practice. Our speakers are from various backgrounds, including law, accounting, finance and more. We specialise in practical training in areas such as Ethics, Regulatory & Compliance, Expat- Tax, Client Care and Technical Competence. Whether you are a professional, recent graduate, manager or lifelong learner, you’ll find practical courses to advance your career with confidence.
Head of Professional Standards | Financial Advice Association Australia (FAAA)
Rob has been working with the FAAA since March 2021 and is responsible for delivering the FAAA’s professionalism function.   He has over 15 years’ experience in the financial services industry in Australia and internationally, working in both the public and private sectors, for wealth management firms, top tier banking groups and regulatory bodies, specialising in dispute resolution and advice review. 
Deputy Chair of the FAAA Conduct Review Commission
Phillip Davies is the Deputy Chair of the FAAA Conduct Review Commission. He is also currently the Tolling Customer Ombudsman and a former Senior Partner with Mallesons Stephen Jaques / King & Wood Mallesons. Phillip brings significant legal experience to his roles. He combines business experience as the Chief Executive of Advanced Paediatric Life Support, a not-for-profit company, with decision-making roles on the Victorian Building Appeals Board, the Hearing Panel for the Veterinary Practitioners Registration Board of Victoria, and the Disciplinary Boards of both Greyhound Racing Victoria and the Education Department of Victoria. Phillip is a graduate of the AICD Company Directors Course and a member of the Law Institute of Victoria. He is also a Fellow of the Tax Institute of Australia, the Financial Services Institute of Australia, and the Centre of International Legal Studies.
