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Change Management: Design Successful Organizational Change

How to engage people and enhance change readiness. Discover the 4 incentives to drive behavioral change.

Created byImpact Company
IntermediateUpdated May 25, 2025

What You'll Learn

  • check_circleYou will learn how to overcome difficulties to commit people to change
  • check_circleYou will know how to deal with resistance to change/ identify resistance
  • check_circleYou can enhance change readiness and mobilize people towards ambitions
  • check_circleYou will learn how to establish engagement with alle stakeholders while achieving results

About This Course

Organizational change is never easy—but it can be far more successful when people are engaged, empowered, and ready for change. This course provides a practical and people-centered framework for designing and implementing successful organizational change. You’ll discover how to overcome resistance, build engagement, and mobilize stakeholders by leveraging the 4 key incentives that drive behavioral change: Knowing, Reflecting, Willing, and Capable.

From understanding stakeholder dynamics to building the infrastructure needed for sustained transformation, each section walks you through the steps to enhance change readiness and guide your organization through a smooth and effective transition. Ideal for change leaders, HR professionals, and managers, this course offers actionable insights to design change that sticks.

Course Content

9 activities • 28 videos • duration: 1h 38m

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Section 1. Be aware of the dilemma Results versus Engagement.-Part12 videos • 1 quiz • 10 min
  • videocam1. Introduction How to design successful change
    Duration 5:51
  • videocam2. Get the most of this course
    Duration 4:35
  • quizThe dilemma of participation and result-orientation
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Section 2. The challenge of committing people to change-Part14 videos • 13 min
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Section 3. How to mobilize people towards ambitions by enhancing Change Readiness-Part13 videos • 14 min
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Section 4. How to turn unwillingness into high engagement-Part12 videos • 6 min
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Section 5. Incentive 1: Knowing-Part14 videos • 15 min
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Section 6. Incentive 2: Reflection-Part14 videos • 13 min
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Section 7. Incentive 3: Willing-Part14 videos • 10 min
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Section 8. Incentive 4: Capable-Part14 videos • 10 min
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Section 9. Conclusion-Part11 videos • 3 min

Your Instructor

Impact Company

menu_book2 courses
star385 reviews

Marjolijn de Graaf is a Change facilitator and Decision designer for organisations in change IMPACT COMPANY, Netherlands As a change architect and change facilitator, I have a psychological view on organisational development. Managers hire me to support themselves and their teams to deal with changes in such a way that they produce more impact, more (human) energy and more sustainability. My attention goes out to the social dimension of a technological or organisational innovation: that is about attitude and behaviour. I believe in the power of co-creation, because change is not feasible, but mainly arises in the interaction between people. So my work mostly consists of designing meaningful moments of interaction (sessions and dialogues) with which I guide managers and teams in their change assignment. As a senior Change practitioner and published author I have a track record of facilitating behaviourial change projects with my proven approach of Decisions by Design.

Credit Information

Professional development requirements vary by profession, country, and regulatory body. Before enrolling, review the course details and confirm that the content, learning format, and any listed credits meet your specific requirements. You are responsible for confirming eligibility with your regulator or professional association and keeping the records required for reporting.

What Students Are Saying

4.5 out of 5
Student's Choice
137 reviews
  • JF
    Jeremy F.
    starstarstarstarstar

    Good basic framework with some examples of techniques to use along the way. Thanks!

  • RA
    Robert A.
    starstarstarstarstar

    Great course, the content provided to support the lectures are fantastic!

  • IC
    ISABEL C.
    starstarstarstarstar

    Yes. A few more examples would have been helpful

  • LP
    Lisa P.
    starstarstarstarstar

    yes, this course was solid and a good resource for change management

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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