Learn how to positively & effectively deal with difficult people with over 50 practical tips & strategies.
This course is a practical action oriented course designed to give you the tools, tips & strategies to positively and effectively deal with difficult people in your life and at work.
This course aims to give you an insight into communicating with and dealing with difficult people, as well as to look at how you deal with difficult people and identify the areas you want to improve on. The course will also give you a wide range of tools, tips and strategies to use to positively and effectively deal with difficult people in your life and at work.
As you go through the course you will be able to apply the learnings and develop your own personalised action plan to positively and effectively deal with difficult people in your life and at work going forward.
The course is designed to be practical and relevant to real life. It includes lots of ideas, tips and strategies, straightforward explanations and lots of information as to how to positively and effectively deal with difficult people. It is not a theoretical or academic course on dealing with difficult people.
Business coach, mentor & stress management consultant
Liz Makin is an online course instructor focusing on personal development including courses on anxiety management, communication, conflict management, people management, resilience, soft skills, stress management, time management and work life balance. The courses are practical and relevant to real life with lots of ideas, tools, tips and strategies. Liz Makin is an experienced business coach, business mentor and stress management consultant with over 25 years of business experience at senior management and director level. She has a Masters degree in Coaching and Behavioural Change and is a Fellow of the Institute of Chartered Accountants of England and Wales. Liz has been running her own business Makin It Happen - Coaching, Mentoring & Stress Management since 2002, which provides business coaching, business mentoring and stress management to business owners, directors, managers and professionals from small and medium sized companies to international organisations. Liz support clients to maximise the performance of their business, to maximise their own personal performance at work, in dealing with high levels of stress at work or in their business, when going through stressful and challenging times and in managing stress and building resilience to stress over time.
