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Humanistic Conflict Management - Certificate Program

How to effectively, ethically and compassionately deal with conflict while still being professional.

Created byJennifer Hancock
BeginnerUpdated Sep 22, 2022

What You'll Learn

  • check_circleUnderstand what conflicts are and what they are not
  • check_circleLearn a behavioral approach to modifying behavior, your own and others
  • check_circleLearn how to be more professional and humanistic when dealing with difficult people
  • check_circleLearn how to turn conflicts, into assists and transform the culture of your organization

About This Course

This certificate program includes 7 courses to teach you how to effectively, ethically and compassionately deal with conflict while still being professional.

Upon completion you will receive a certificate in Humanistic Conflict Management and may refer to yourself as humanistic conflict management professional.

The courses teach both a Humanistic and Behavioral approach to dealing with conflicts, disagreement, harassment, and more. You will also learn how to transform conflicts into collaborative problem-solving efforts.

Course Content

7 activities • 49 videos • duration: 7h 20m

  • videocamWelcome to the unit on de-escalating conflicts
    Duration 2:03
  • videocamWhat is a conflict?
    Duration 2:04
  • videocamRational disagreement vs. irrational conflict
    Duration 7:23
  • videocamBehavior Matters
    Duration 3:09
  • videocamUsing Science to 'tweak' behavior
    Duration 4:06
  • videocamUnderstanding Your Response
    Duration 13:39
  • videocamDon't Get Drawn Into Drama
    Duration 5:04
  • videocamCompassion as a Tool
    Duration 6:19
  • videocamAn Example
    Duration 7:34
  • videocamDon't Fake It
    Duration 4:42
  • videocamRecap and questions
    Duration 3:23
  • quizReview Questions

Your Instructor

Jennifer Hancock

menu_book32 courses
star1,763 reviews

Jennifer Hancock is the author of several books and founder of Humanist Learning Systems. She is considered one of the top speakers and writers in the world of Humanism today and specializes in programs involving applied behavioral techniques focusing primarily on how to stop bullying and harassment using science. Her insights on how to combine philosophy and science to help solve our problems more effectively have helped countless people all over the world.

Credit Information

Professional development requirements vary by profession, country, and regulatory body. Before enrolling, review the course details and confirm that the content, learning format, and any listed credits meet your specific requirements. You are responsible for confirming eligibility with your regulator or professional association and keeping the records required for reporting.

What Students Are Saying

4.6 out of 5
Student's Choice
44 reviews
  • KR
    Karen R.
    starstarstarstarstar

    Excellent program. I learned a lot about conflict and how to handel it. The Socratic Jujitsu was new for me to learn about.

  • CC
    Charles C.
    starstarstarstarstar

    Very informative and interesting

  • HK
    Heather K.
    starstarstarstarstar

    Good information.

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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