Ensuring Equity: Principles and Practices for Fair Customer Treatment
Insurance is a relationship business. Â To be a successful insurance broker, you need to know how to treat customers fairly.
Learn the guidelines and outcomes to treating customers fairly according to the regulatory bodies of various provinces: the Canadian Council of Insurance Regulators (CCIR) +Â
2x Award Winning Commercial Insurance Broker
Founder and CEO of PNC Learning (a wholly owned LearnDay subsidiary), one of Canada’s leading independent providers of pre-licensing and accredited continuing education courses for insurance professionals. https://courses.pnclearning.com With programs currently in use by thousands of students and at some of the largest insurance brokerages across Canada, Jacques has deep experience in successfully launching and marketing new e-Learning programs for the fitness industry, financial services, and other regulated industries. With a technical background, his expertise in e-Learning includes content creation, sales & marketing, and everything required to bring a new e-Learning program to market from the ground up.
