This course provides a step-by-step approach in using Key Performance Indicators (KPIs) in professional practices, such as an accounting practice. It provides practical guidance on the process of implementing KPIs, including challenges and benefits that may arise.
Case studies are used to exemplify how others have used KPIs successfully and to demonstrate how they can be useful to an organization. This course was designed for all CPA members whether running their own professional practices or involved in other professional practices such as a firm of lawyers, dentists, engineers, architects or others.