This course provides a clear, step-by-step approach to implementing Key Performance Indicators (KPIs) in professional practices such as accounting, law, dentistry, engineering, and architecture. You’ll gain practical guidance on how to select, track, and leverage KPIs to improve decision-making, performance, and overall business success.

Through real-world case studies and actionable insights, you'll explore both the benefits and challenges of introducing KPIs into your organization. Designed for all CPA members—whether running their own firm or working in a broader professional practice—this course equips you with the tools to measure what matters and drive continuous improvement.