Learn about how constructive feedback is defined, the associated risks and benefits, how to navigate typical reactions and best practices to use when preparing for discussions.
This course introduces a modern, constructive approach to giving and receiving feedback in the workplace. Rather than framing feedback as simply positive or negative, you’ll learn how to use it as a powerful tool for growth and professional development. Emphasis is placed on the unique value of constructive feedback and how it supports continuous learning and performance improvement.
You’ll gain practical strategies for planning and delivering effective feedback conversations, including how to navigate challenges with clarity and empathy. A hands-on practice exercise is included to help you apply what you’ve learned and build confidence in real-world situations.
This course includes:
