Using a Collection Agency to assist you with your aged receivables can be a double edged sword. If you don't do your due diligence it can have an adverse effect on your school’s brand and reputation.
Using a Collection Agency to assist you with your aged receivables can be a double edged sword. If you don't do your due diligence it can have an adverse effect on your school’s brand and reputation. On the other hand using a collection agency as a trusted partner can enhance your recoveries and even help you retain students.
In this presentation delegates will learn how to determine whether using a collection agency is necessary, a structured selection process, relationship management, reporting, and complaint/issues management and driving agency performance.
Training by Higher Education for Higher Education
Professional Development Group provides training for Higher Education. Colleges and Universities utilize our content to help train administrative staff
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