Why:Here’s a sobering thought: half of all managers and leaders are better than the other half! The greatest challenge these executives face has less to do with how smart they are and more to do with how well they manage their emotions. As the saying goes, their EQ is more important than their IQ.

Unsuccessful leaders and managers generate million-dollar problems. The exposure they generate causes lawsuits, turnover, brand damage, and a shrinking bottom line. Yet few of these executives were ever trained on how to be as an executive.

Since control is dead as a leadership strategy, in its place are concepts such as engagement, empowerment, inspiration, inclusion, and emotional intelligence. This is the path to great leadership today.

Description:It’s hard to ignore today’s conversation around emotional intelligence. Studies show it is far more important to leadership success than having a high IQ.

The term “emotional intelligence” implies the answer lies in the frontal lobe of the brain. It implies we can think our way through all our problems. Let me ask you this: when two people are yelling at each other in the hallway, or meeting room, or customer counter, is there any “intelligence” going on? Of course not.

In this fast-moving training, attorney, author, and speaker Don Phin will introduce us to the idea of “emotional energy.” He will help us understand the importance of the roles we play and the powerful 40/40 Solution to “feeling” what is going on. Don will remind us that great leadership is an inside/out game!

This is a unique and insightful training because it’s not just about them… it’s about you!

We will discuss:• The need for drama• The impact of our stories• All the world’s a stage• The three roles we play• The idea of emotional energy• How to play the 40/40 way• Coax, encourage, and inspire• Letting go, being inclusive, and having faith• And so much more…