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Professionalism in Dealing with Clients

How to conduct a professional relationship with clients from start to finish. This program contains 42 minutes of Professionalism Content.

Created byIrwin Law
IntermediateUpdated May 31, 2025

What You'll Learn

  • check_circleUnderstand when it is ethical to accept or refuse a client.
  • check_circleLearn how to assess fair legal compensation.
  • check_circleExplore the ethical debate around legal aid and pro bono work.
  • check_circleEvaluate the appropriateness of advertising and solicitation in law.

About This Course

This course examines the ethical responsibilities lawyers face when deciding to accept or refuse a client, considering both professional judgment and client needs. It also explores how to determine fair compensation, balancing the lawyer’s time and effort with the client's circumstances.

We further discuss the ethics of legal aid, pro bono work, and the profession's divided views on these obligations. The course concludes with an analysis of advertising and solicitation in legal practice, questioning what actions align with professionalism standards.

Course Content

1 activity • 1 videos • duration: 41m

  • videocamProfessionalism - Dealing with Clients - From Start to Finish
    Duration 41:38
  • quizKnowledge Check

Your Instructors

Irwin Law

https://twitter.com/irwinlaw

menu_book73 courses
star1,144 reviews

Books on law do not need to be difficult, dull, and costly. At Irwin Law Inc., our aim is to produce books of exceptional quality at affordable prices. We are determined to produce books that are modern, lively, and interesting, as well as clearly organized and attractively designed, at prices substantially lower than our competitors. Indeed, our books are accessible to students and legal practitioners alike, while maintaining the highest standards of excellence. As Canada's youngest law publisher, Irwin Law brings an innovative approach and fresh ideas to legal publishing. The company was established in 1996 - very recently in an industry whose roots go back to 1855. At its inception, Irwin Law Inc. was affiliated with the Stoddart Publishing Group. In 1999, Irwin Law was purchased by Quicklaw, Canada's leading online legal research service. The purchase was a natural, as Irwin Law had been among the first publishers to make its books available on the online database. However, when Quicklaw was purchased by LexisNexis Group in July 2002, Irwin Law needed to find new owners. The company was purchased by a small group led by Irwin Law's founding publisher, Jeffrey Miller. From its beginning, Irwin Law has strived to publish books that do more than outline the current state of the law. They analyze the complex issues of the day in a succinct and readable style and in a manner that is probing and thoughtful. Our books are accurate, comprehensive, and up-to-date. Indeed, all manuscript submissions are subject to peer review and our authors are among the leading law practitioners and professors in Canada and the world. Irwin Law brings to the marketplace books that whet the reader's curiosity, challenge established tradition, and create intellectual excitement.

Allan C. Hutchinson

Allan C. Hutchinson LL.B. (Hons.) (London), LL.M. (Manchester), LL.D. (Manchester), F.R.S.C., Barrister of Gray’s Inn, and of the Bar of Ontario. A member of Osgoode Hall Law School’s faculty since 1982, Professor Hutchinson was recently elected to the Royal Society of Canada and made a Distinguished Research Professor of York University. He is currently Associate Dean (Research, Graduate Studies, and External Relations). Professor Hutchinson is a legal theorist with an international reputation for his original and provocative writings. As well as publishing in most of the common-law world’s leading law journals, he has written or edited many books, including The Civil Litigation Process (Toronto: Emond-Montgomery, 2005). Much of his work has been devoted to examining the failure of law to live up to its democratic promise. His most recent publications are Evolution and the Common Law (New York: Cambridge University Press, 2005) and The Companies We Keep: Corporate Governance for a Democratic Society (Toronto: Irwin Law, 2005).

Credit Information

Professional development requirements vary by profession, country, and regulatory body. Before enrolling, review the course details and confirm that the content, learning format, and any listed credits meet your specific requirements. You are responsible for confirming eligibility with your regulator or professional association and keeping the records required for reporting.

What Students Are Saying

4.4 out of 5
Student's Choice
32 reviews

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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