Start using Salesforce effectively today.
Has your company started using Salesforce? Do you need to get up to speed quickly? If so, then this course is for you. Our certified Salesforce Administrator, Mia Huffman, walks you step-by-step through using Salesforce for the first time, so you will be able to successfully get started.
You'll learn to navigate the interface and start creating all of the key elements necessary. Then you will learn how to track activities and manage your information through the stages of your sales process. You'll also learn how to create custom views and search the system for specific data.
By the end of this course, you will be able to get started using many of the features of Salesforce to manage Leads, Accounts, Contacts, and Opportunities and track your sales activity against these objects.
Topics covered include:
Enjoy award-winning HD content in the "Uniquely Engaging"TM Bigger Brains Teacher-Learner style!
4 activities • 13 videos • duration: 1h 7m
Powering Productivity, One Brain at a Time!
Combining TV-style video production with modern graphics and animation, Bigger Brains courses are popular with both learners and training professionals around the world. Our top teachers and subject matter experts have real-world experience and create the most realistic and comprehensive training courses possible. Bigger Brains courses are built in a unique “Teacher/Learner” style, featuring two people on camera to recreate some of the interactivity and physiological benefits of classroom training, including dialogue, humor, and practical use case examples. This Uniquely Engaging™ video-based format is more enjoyable and more effective than traditional eLearning formats.
Salesforce Admin and Consultant
Mia Huffman is a Salesforce Admin and Consultant who has worked with Salesforce since 2001 and was an inaugural Dreamforce speaker. She is an independent consultant specializing in the design, implementation, support, maintenance, and documentation of Salesforce.com, with over 40 clients, and she is a Certified Salesforce Administrator. Most recently, Mia was Global Salesforce Administrator at Milliken & Company (August 2022 to November 2025). Before that, she was a Salesforce Administrator at Honeywell (June 2021 to August 2022) and a Consultant at rockITdata (April 2019 to August 2022). She also worked as a Salesforce.com Implementation/Support Consultant at Green Link Solutions (May 2017 to August 2022) and at IAG – Insurance Applications Group, Inc. (April 2017 to August 2022), both in the Greenville-Spartanburg-Anderson, South Carolina area. Mia holds a BS in Industrial Technology & Human Resource Development from Clemson University, where she graduated magna cum laude and took part in Crew. She holds the Salesforce Certified Administrator (SCA) credential, issued December 2018. She is open to volunteering for education and employment/workforce development causes.
Professional development requirements vary by profession, country, and regulatory body. Before enrolling, review the course details and confirm that the content, learning format, and any listed credits meet your specific requirements. You are responsible for confirming eligibility with your regulator or professional association and keeping the records required for reporting.
