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Supplement for 16 Hour EEO Settlement Training

EEO Refresher Training Part 2 - 8 hour supplement.

Created byJennifer Hancock
AdvancedUpdated Feb 3, 2025

What You'll Learn

  • check_circleHow to de-escalate conflicts
  • check_circleHow to win arguments without arguing
  • check_circleHow to deal with difficult people
  • check_circleHow to apply the behavioral science of stopping unwanted behaviors to various workplace situations

About This Course

If you or your organization has entered into an EEO Settlement agreement that requires 16 hours of settlement training, you can take both the EEO 8-Hour Settlement Training and this 8-hour supplement for a total of 16 hours. You will need to complete both 8-hour courses to fulfill your 16-hour obligation.

This training program supplements the EEO 8-hour course and provides participants with additional content, designed to meet the requirements of mandated settlement training. The focus is on how to use behavioral psychology to help eliminate problem bullying and harassment behaviors paying specific attention to the retaliation dynamic and how to control that dynamic effectively using behavioral techniques.

Course Content

7 activities • 50 videos • duration: 7h 23m

  • videocamWelcome and Introduction
    Duration 2:03
  • videocamWhat is Conflict
    Duration 2:04
  • videocamRational Disagreement vs. Irrational Conflict
    Duration 7:23
  • videocamWhy Behavior Matters
    Duration 3:09
  • videocamUsing Science to Tweak Behavior
    Duration 4:06
  • videocamUnderstanding Your Response
    Duration 13:39
  • videocamDon't Get Drawn Into the Drama
    Duration 5:04
  • videocamCompassion as a Tool
    Duration 6:19
  • videocamAn Example of How This Works
    Duration 7:34
  • videocamDon't Fake It
    Duration 4:42
  • videocamdeescalateunit10recapandquestions.flv
    Duration 3:23
  • quizReview Questions

Your Instructor

Jennifer Hancock

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star1,763 reviews

Jennifer Hancock is the author of several books and founder of Humanist Learning Systems. She is considered one of the top speakers and writers in the world of Humanism today and specializes in programs involving applied behavioral techniques focusing primarily on how to stop bullying and harassment using science. Her insights on how to combine philosophy and science to help solve our problems more effectively have helped countless people all over the world.

Credit Information

Professional development requirements vary by profession, country, and regulatory body. Before enrolling, review the course details and confirm that the content, learning format, and any listed credits meet your specific requirements. You are responsible for confirming eligibility with your regulator or professional association and keeping the records required for reporting.

What Students Are Saying

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Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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