Understanding & Managing High Conflict Legal Disputes
About this course
This course is an overview of 5 personality patterns, their common cognitive distortions and recent brain research. Examples of high conflict behaviors are provided with 4 key skills for managing them.
Techniques for in-person and written communication using EAR Statements and BIFF Responses are provided with tips for avoiding several common ethical pitfalls.
Applicable to attorneys primarily; secondarily to other professionals.
Course Outline
Part 1: Understanding High Conflict People in Legal Disputes
Part 2: Managing High Conflict People in Legal Disputes
Part 3: Ethical Issues in Litigation, Negotiation and Mediation When Dealing with High Conflict People