Transform your complex policies and procedures into clear, actionable guides that everyone will understand and follow. Learn to write with precision and design for maximum readability.
Transform your documents from confusing to compelling with "Writing Policies and Procedures." This course, led by High-Value Writing founder Erin Lebacqz, guides you through crafting policies and procedures that people will actually read, understand, and act on.
You'll discover the significance of clear communication and learn to apply best practices across five modules:
Writing with Clarity: Master concise and easy-to-digest prose by using plain language, active voice, and eliminating wordiness and redundancies.
Audience Awareness: Tailor your writing to your readers, providing essential context and avoiding assumptions to maximize usability and engagement.
Designing for Scannability: Learn to format documents using effective headings, bullet points, and white space to ensure immediate comprehension, even for skim-readers.
Crafting Impactful Policies: Understand the "what" and "why" behind policies, aligning them with organizational values, structuring them for clarity, and segmenting content for different audiences.
Developing Actionable Procedures: Focus on the "how," creating clear, numbered steps with command verbs, and utilizing tables and warnings to guide users through complex tasks.
By the end of this course, you’ll be equipped with practical strategies to write policies and procedures that are not only compliant and thorough but also genuinely helpful and respected by your audience.
7 activities • 7 videos • duration: 1h 39m
Practical writing and communication skills for work, school, and life.
High-Value Writing is a modern-day virtual school on a mission to help everyone use writing to their advantage—to meet goals and build positive relationships. We believe everyone deserves to navigate writing and communication with flexibility and confidence. By being adaptable in our writing, we can make intentional communication decisions that benefit our lives and relationships. That’s why High-Value Writing teaches communication principles that extend across all areas of writing—from business writing to academic writing to poetry and prose. In 2018, Erin Lebacqz started High-Value Writing to disrupt the ways we teach, use, and talk about writing. Our workshops, books, videos, and eLearning courses empower you to use practical communication strategies intentionally and independently. We believe strategic writing is one of the most effective ways to meet goals and improve personal and professional relationships. We hope you’ll join our growing community on this path towards a world connected by thoughtful, intentional communication.
Strategic Writing and Communication | International Teacher Education | Student-Centered Learning
An acclaimed international educator, Erin Lebacqz has been teaching Writing and Pedagogy (how Teaching and Learning work) for over 25 years, in business and academic settings in the U.S. and around the world.
Professional development requirements vary by profession, country, and regulatory body. Before enrolling, review the course details and confirm that the content, learning format, and any listed credits meet your specific requirements. You are responsible for confirming eligibility with your regulator or professional association and keeping the records required for reporting.
Excellent! Great speaker and the topic was very helpful.
