CareerFormula: Speaking and Writing at Work

CareerFormula: Speaking and Writing at Work is a comprehensive program designed to strengthen verbal, nonverbal, interpersonal, and written communication across diverse professional environments. Effective communication directly influences job performance, teamwork, client relationships, and organizational success, making mastery of spoken and written interactions a critical asset for professionals.

This curriculum combines key facets of workplace communication into a cohesive study of public speaking, assertive interaction, nonverbal awareness, active listening, and modern written correspondence. It addresses common workplace challenges, from speaking anxiety and difficult feedback discussions to everyday digital communication breakdowns.

Key topics covered across the program include:

• Presentation and public speaking foundations, message structuring, audience connection, and practical systems for overcoming speech-related anxiety.
• Assertive communication principles, boundary setting, self-advocacy, and shifting away from passive or people-pleasing habits.
• Active listening techniques and emotional intelligence, incorporating the Situation-Behavior-Impact model for giving and receiving constructive feedback.
• Business etiquette, professional firm dynamics, and nonverbal communication fundamentals such as body language, posture, tonality, and micro-expressions.
• Core interpersonal communication practices for collaborative teamwork, thoughtful responses, and productive conflict resolution.
• Professional business email writing, focusing on concise message conveyance, readability, tone, and remedies for common written pitfalls.

By addressing speech delivery, nonverbal cues, emotional intelligence, and digital correspondence, CareerFormula: Speaking and Writing at Work provides an extensive foundation for communicating clearly, persuasively, and professionally in any workplace setting.