COURSECA$182
Addressing Difficult Behaviours
Techniques to address these types of behaviours: grumpiness, procrastination, resistance to change, and sulking
1 hour 4.4(29 ratings)
-54%
CA$83
About this course
Participants will learn the difference between difficult behaviours, conflict, and workplace bullying, and how each has a different legal standing. The course provides professionals with communication techniques and strategies for engaging individuals with difficult behaviours.
Students will learn how to maintain professional distance, understand the driving force behind each type of difficult behaviour, and different strategies to reduce the occurrence of the disruptive behaviour.
This course includes:
1 hours on-demand video
Beginner level
No preparation required
Published At Nov 26, 2023
Certificate of completion
No prerequisites
1 year access
Updated At Aug 8, 2024